Our Privacy Policy
Classic Holidays is committed to protecting your privacy and ensuring transparency in how your personal information is collected, used, stored, and disclosed.
By accessing our website or using our services, you consent to the practices described in this Privacy Policy.
1. INFORMATION WE COLLECT
We may collect the following categories of personal information:
1.1 Personal Identification Information
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Full name
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Date of birth
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Gender
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Nationality
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Passport details
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PAN / Aadhaar (if required for compliance)
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Email address
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Phone number
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Residential address
1.2 Travel-Related Information
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Flight preferences
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Hotel preferences
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Visa documentation
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Travel history
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Emergency contact details
1.3 Financial Information
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Payment details (processed through secure third-party gateways)
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Billing address
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Transaction history
Note: We do not store full credit/debit card details on our servers.
1.4 Technical Data
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IP address
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Browser type
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Device information
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Cookies and tracking data
2. PURPOSE OF DATA COLLECTION
We collect and process personal data for:
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Booking flights, hotels, visas, insurance, and other travel services
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Customer support and communication
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Processing payments
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Fraud detection and prevention
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Legal compliance and regulatory reporting
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Marketing communication (with consent)
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Internal record keeping
3. LEGAL BASIS FOR PROCESSING
We process your data based on:
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Contractual necessity (to provide travel services)
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Legal obligations
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Legitimate business interests
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Customer consent
4. DATA SHARING & DISCLOSURE
We may share your information with:
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Airlines
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Hotels
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Visa processing agencies
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Insurance companies
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Government authorities
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Payment gateways
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IT service providers
We only share data necessary for service fulfillment.
We may disclose personal data:
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If required by law
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In response to court orders or legal processes
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To investigate fraud or illegal activities
5. DATA RETENTION POLICY
We retain personal information:
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As long as necessary to provide services
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For accounting and taxation purposes
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For dispute resolution
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To comply with legal obligations
After the retention period, data may be securely deleted or anonymized.
6. DATA SECURITY
We implement reasonable administrative, technical, and physical safeguards including:
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Secure servers
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SSL encryption
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Restricted access controls
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Third-party security-compliant payment gateways
However, no system is 100% secure. We shall not be liable for data breaches caused by cyber-attacks, force majeure events, or unauthorized third-party access beyond reasonable control.
7. CUSTOMER RIGHTS
You may have the right to:
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Access your personal data
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Request correction of inaccurate data
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Request deletion (subject to legal limitations)
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Withdraw marketing consent
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Request data restriction
Requests must be made via registered email.
8. INTERNATIONAL DATA TRANSFER
As part of travel services, your data may be transferred outside India to airlines, hotels, embassies, or international service providers.
By using our services, you consent to such transfers.
9. COOKIES POLICY
Our website uses cookies for:
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Performance monitoring
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User experience enhancement
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Marketing campaigns
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Fraud detection
You may disable cookies via browser settings; however, some website features may not function properly.
10. THIRD-PARTY LINKS
Our website may contain links to third-party websites.
We are not responsible for their privacy practices or content.
11. CHILDREN’S PRIVACY
Our services are not directed to individuals under 18 years of age without parental consent.
12. POLICY UPDATES
We reserve the right to modify this Privacy Policy at any time without prior notice.
Updated versions will be posted on the website with revised effective date.
13. CONTACT INFORMATION
For privacy-related concerns, please contact:
Classic Holidays
Email: nfo@classicholidays.co
Registered Office: 1/69, 1 NK Mukherjee Road, Civil lines, Prayagraj-211001
